In-App support feature allows users to access customer support directly from the app, creating a hassle-free experience. We have incorporated a chat system, enabling users to communicate with support agents in real-time. This all has been done to not only expedites problem resolution but also to enhance user satisfaction.
We provide 24/7 live support to accommodate users across different time zones. This ensures that assistance is available whenever users need it. Whether it’s a late-night ride or an early morning query, 24/7 live support is available to solve all your issues.
We have developed a comprehensive Frequently Asked Questions (FAQ) section within the app. We have anticipated common queries users might have and we have provided detailed, easy-to-understand answers to all those queries.
We notify all of our users for any service updates, maintenance schedules, or anticipated delays well in advance, allowing them to plan accordingly and minimizing frustration.